MedNest is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications (iOS and Android), and related services.
We collect account information, health information, payment information (tokenized), device information, usage data, and location data (with consent).
To manage accounts, facilitate bookings, process payments, send notifications, provide support, improve services, and comply with legal obligations.
Consent, contract performance, legitimate interest, and legal obligation.
We do not sell personal information. We share with healthcare providers, payment processors, service providers, and as required by law.
AES-256 encryption, tokenized payments, role-based access controls, regular security assessments.
Active accounts: while active. Medical records: per regulations (min 7 years). Deleted accounts: removed within 30 days.
Access, correction, deletion, portability, restriction, objection, withdraw consent. Contact: privacy@mednest.ky
Available via app settings or privacy@mednest.ky. Profile removed within 30 days.
Essential, analytics, and preference cookies. Managed via browser settings.
Not intended for children under 13 (16 in EU/EEA).
Protected via Standard Contractual Clauses.
Analytics, crash reporting, push notifications - review their policies.
California residents have additional rights. We do not sell personal information.
Notified via app, email, or platform notice.
Email: privacy@mednest.ky | Phone: +1 (800) MED-NEST